MattsenKumar (MK) is a full-service outsourcing firm headquartered in Woodburn, Oregon, with over 2,100 employees across three delivery centers in India. Founded by industry veterans Mike Mattsen and Aarati Kumar, MK delivers contact center, back-office, analytics, technology, and third-party quality services to clients across high-growth industries.

Bill Gosling Outsourcing (BGO) is a Canada-based global provider of customer experience and accounts receivable management solutions, backed by Owners Resource Group (ORG). With operations across Canada, the US, UK, Costa Rica, and the Philippines, BGO brings 60+ years of experience serving a diverse client base across sectors.

MattsenKumar engaged Novistra Capital to explore a potential sale that would meet specific strategic and financial objectives. Novistra designed and executed a bespoke process, drawing on its deep network and domain expertise in the BPO sector.

Through close collaboration with MK’s founders and investors, Novistra shaped a high-conviction narrative around MK’s delivery model, sector depth, and global client roster, —ultimately identifying Bill Gosling as the ideal partner to expand platform capabilities and geographic footprint.

MK was acquired by Bill Gosling Outsourcing, marking BGO’s strategic entry into the Indian market. The combined entity now comprises 5,000+ employees across the Americas, Europe, and Asia, with expanded service lines and delivery capability.

This transaction further strengthens Novistra’s track record in BPO and digital transformation, and reflects growing global appetite for high-quality outsourcing platforms with multi-shore capability.