Pacific BPO, founded in 2010 and headquartered in Noida, India, is a leading Revenue Cycle Management (RCM) company providing medical billing, coding, and accounts receivable services to U.S. healthcare providers. With over 2,100 employees across five offices in the U.S. and India, Pacific serves a diversified client base spanning hospitals, physician groups, and third-party billing companies.

Access Healthcare, based in Dallas, TX, is one of the fastest-growing RCM companies in the U.S., serving over 250,000 physicians, 80+ medical specialties, and processing $50 billion+ in accounts receivables annually. With a strong global presence and technology-led service delivery, Access operates 19 global delivery centers across three countries.

Pacific BPO appointed Novistra Capital as its exclusive M&A advisor to explore strategic exit opportunities with the right long-term partner. The goal was to unlock growth synergies, expand global scale, and create value for both shareholders and clients.

With deep experience in healthcare outsourcing and cross-border transactions, Novistra led the transaction from initial positioning and buyer engagement through to final execution—managing all commercial and strategic workstreams.

Access Healthcare acquired Pacific BPO, adding delivery scale, service depth, and operational flexibility to its global platform. The transaction expanded Access Healthcare’s headcount to over 11,000 employees, solidifying its position as a category leader in global RCM solutions.

This deal highlights Novistra’s strength in the RCM and healthcare BPO sector, particularly in the U.S.–India corridor, and reinforces its ability to deliver strategic outcomes for founder-led platforms.