Novistra Capital advises Mattsen Kumar on its sale to Bill Gosling

New York, April 2023

Novistra Capital is pleased to announce that MattsenKumar (MK), a leading full-service outsourcing firm, has completed its sale to Bill Gosling Outsourcing (BGO).

Headquartered in Woodburn, Oregon, MattsenKumar offers contact center and back-office services, and has deep expertise in third-party quality, content, data analytics and technology services. Founded by industry veterans Mike Mattsen (CEO) and Aarati Kumar (COO), the company supports clients across a range of high growth industries through a skilled team of 2,100 employees across its three delivery centers in India.

Backed by Austin based private investment firm, Owners Resource Group (ORG), BGO is a Canada based leading global provider of customer experience and accounts receivable management solutions with over 60 years of experience in the industry. The company offers wide range of services to a sector agnostic client base and has operations in Canada, the US, Costa Rica, the UK and the Philippines.

With this acquisition, BGO will gain an entry into India along with delivery capability across new sectors and services. MattsenKumar will be merged into BGO’s global footprint expanding its combined workforce to 5,000+ members across the Americas, Europe, and Asia.

Mike Mattsen, CEO of MattsenKumar, stated:  “When we set out to explore potential exit opportunities that would only occur if very specific business and financial objectives were achieved, we relied on Novistra team’s expertise and network in the BPO industry to create a road map and guide us through an exhaustive process. We could not be happier with the outcome. They listened to our wants, developed a comprehensive strategy that included us every step of the way, and ultimately were instrumental in getting the deal done.”

Ripun Jai Mehta, Managing Partner at Novistra Capital said: “We are thrilled to have advised Mike and Aarati on this transaction. The synergies and cultural fit for both companies were tremendous, and we look forward to seeing the combined entities continue to achieve greater success. It was a pleasure working with the MK, ORG and BGO teams.”

Novistra Capital is a New York based M&A and PE advisory with offices in the US, UK, and India. Novistra provides growth advice and transaction support to companies looking to maximize shareholder value through mergers, acquisitions, and private equity financing. Novistra has deep expertise in Digital Transformation, BPO/ KPO and Education.

Please contact the Novistra team to find out more:

Ripun Jai Mehta
Managing Partner
+44 7464 307 394

Pankaj Arora
Managing Director
+1 (917) 460 0659

Anuj Jaisinghani
Vice President
+1 (437) 234 1151